How to Be a World Series Team in Customer Support

January 18, 2017

Rich GallagherWebinar recording from
October, 2016 

Speaker:
Rich Gallagher

Watch the webinar recording


Explore what champion sports teams can teach you about managing an industry-leading support team.

In this on-demand webinar you learn:

  • How to follow the coaching styles of World Series champions
  • Why a well-oiled team matters more than individual superstars
  • How the “quality start” concept can keep metrics from interfering
  • Why great teams incessantly focus on perfecting their mechanics

Watch the webinar recording

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