7 Key Ways to Improve Your Incident and Problem Management Processes

January 18, 2017

Ollie O’DonoghueWebinar recording from
November 16, 2016

Speaker:
Ollie O’Donoghue

Watch the webinar recording


We’re hosting a webinar with the Service Desk Institute where we’ll be outlining the seven key ways in which you can instantly improve your incident and problem management process. From prioritising problems to engaging with those who are closest to the process, there are a raft of improvements that can be made. In this webinar, our panel will discuss the seven they believe to be the most effective and describe how you can make these improvements yourself.

In this on-demand webinar you learn:

  • Seven quick and simple ways to improve your incident and problem management processes
  • Examples of the return these improvements will deliver
  • Tips on how you can make these improvements to your incident and problem management process
  • And more...

Watch the webinar recording

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